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Heating and Cooling Repair and Maintenance

Having Heating or Cooling Trouble?

Try our The Heat & Air Guys troubleshooter!

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned on
  • Set 3 degrees below room temperature
  • Turn on cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC's circuit breaker may have been tripped:

Here's what to do:

  • Find your breaker box and look for the circuit labeled "air conditioner"
  • Try flipping that circuit to "off" and then "on"
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We'll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and call us right away!

What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned on
  • Set 3 degrees below room temperature
  • Turn on cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned on
  • Set 3 degrees below room temperature
  • Turn on cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home's electrical panel. Flip the furnace's circuit to "off" and then "on" again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump's circuit breaker may have been tripped.

Here's what to do:

  • Find your breaker box and look for the circuit labeled "heat pump" or "air conditioner".
  • Try flipping that circuit to "off" and then"on".
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here's what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

HVAC Service Near You

We are a full service residential and commercial comfort consulting company, providing sales and service on all makes and models of comfort equipment.

Welcome to your online portal to your personal comfort specialists. Having many years in the heating and cooling industry, we have gained a unique perspective of whole home comfort. With hundreds of systems in multiple states, it is our goal to provide our services to a broader range of customers as a whole home comfort consultant. We specialize in design build and diagnostics. While we are Northwest Arkansas premier leader in Geothermal and Radiant Floor concepts, we can assist you in any type of heating and cooling system. If you are looking to ensure the comfort of your dream home or office space we are perfect for your needs.

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Our Service Areas:

Counties we service: Benton, Washington, Carroll

View Our Service Areas
We offer the following services:
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The Best Comfort Products for Your Home



Replacing your old unit can save you money and can help you and your family feel more comfortable in your home.

If your current system is getting old, you may notice that your energy bills are going up and repairs are becoming more frequent and costly. Replacing your home heating and cooling system is a significant investment.Your new system should fit both your needs and budget.


Let The Heat & Air Guys help you determine the right time to replace your home's heating and cooling system.

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We're here to help!

Do you have questions about your home's heating or cooling system? Contact us and we can help!
If your current system is getting old, you may notice that repairs are getting costly, your energy bills are going up, and your home's air quality isn't as good as it used to be. We can help you determine whether or not it's time to replace your system. We'll can help you pick the best system for your home, and we'll install it, too. Click here to learn more!
A new system can save you money on your energy bill, helps your home feel more comfortable, and can allow you to experience peace and quiet. Click here to learn more!
Things like changing or cleaning your air filters, proper landscaping, clearing dust and dirt away from registers and vacuum return air grilles, and scheduling regular maintenance checkups with us can keep your system working as long as possible. Click here to learn more!